FAQ

You might find these tips useful.

If you have further questions or curiosities simply drop us a message via Contact Us and we will answer you as soon as possible.



Q: What should I do if the drain is clearing slowly?

A: The best thing to do is to remove clogs without chemicals. Next time your drain is clearing slowly, don't buy expensive, chemical drain cleaners. Manually unclog a drain with a drain snake. Just insert into the drain and pull back out with (hopefully) the clog culprit attached. If you don't have or don't want to hassle with one, try using a wet/dry shop vacuum to suck out the clog.


Q: How can I make my water heater more efficient?

A: Check your water heater's thermostat to make sure it's not set too high. You should be able to go down to 115 degrees and still have enough hot water for your needs. You'll also want to insulate your water heater's tank. Hot water will stay hot longer this way–but be careful not to cover the thermostat. Some utilities provide inexpensive or free insulating blankets that are simple to install.


Q: What type of boiler should I buy?

A:  If you live in a small home with only one bathroom, or live on your own or with only one other person, a standard combi boiler without a hot water tank will usually be the best choice. If your home is larger or there are more than two people living in it, then a heat-only or system boiler is usually a better option. 


Q: What should I do if the power goes out when I’m using the hoover?

A:  If you're running a high-demand appliance, like a vacuum, toaster or heater, and the power goes out, you've probably overloaded the circuit. Move the appliance to a different circuit and reset the breaker by switching it to the ON position. If the breaker trips again--without the appliance plugged in--give us a call. There may be a dangerous fault situation in the circuit.